How to Choose a Trustworthy Locksmith in the UK
Unfortunately, the locksmith industry attracts some unscrupulous operators who prey on vulnerable customers in emergency situations. This guide will help you identify legitimate locksmiths and protect yourself from common scams.
The Problem with Rogue Locksmiths
Trading Standards regularly warns about locksmith scams. Common tactics include:
- Advertising false local addresses
- Quoting low prices then demanding hundreds more on-site
- Unnecessarily drilling locks that could be opened non-destructively
- Replacing locks with poor-quality hardware at premium prices
- Refusing to leave until paid excessive amounts
How to Identify a Legitimate Locksmith
# 1. Check for Verifiable Credentials
Look for locksmiths who are:
- DBS (CRB) checked - Background verified
- Fully insured - Public liability coverage
- Member of a trade association - Such as MLA, ALOA, or BKLA
- Listed on verified platforms - Like LockSafe, where all locksmiths are pre-vetted
# 2. Ask the Right Questions
Before booking, ask:
- "What is your call-out fee?"
- "Will I receive a quote before work begins?"
- "Are you insured?"
- "Can you provide ID when you arrive?"
# 3. Get Price Information Upfront
A legitimate locksmith should be able to:
- Give an assessment/call-out fee
- Explain their pricing structure
- Provide a written quote before starting work
- Never demand cash-only payment
Red Flags to Watch Out For
⚠️ Warning signs of a scam locksmith:
- No landline number (mobile only)
- Vague about pricing
- Arrives in an unmarked van
- No ID or uniform
- Insists on drilling the lock immediately
- Demands cash payment
- Price significantly increases on arrival
Why Use a Platform Like LockSafe?
LockSafe was built specifically to solve these industry problems:
✓All locksmiths verified - DBS checked, insured, and reviewed ✓Transparent pricing - See fees before booking ✓Choose your locksmith - Compare ratings, reviews, and prices ✓Anti-fraud protection - GPS tracking, photos, and digital documentation ✓Refund guarantee - If the locksmith doesn't arrive, you get your money back
What Professional Qualifications Should a Locksmith Have?
| Qualification | What It Means |
|---|---|
| MLA Approved | Member of Master Locksmiths Association |
| BKLA Member | British Key & Locksmith Association member |
| City & Guilds | Formal locksmith training certification |
| DBS Checked | Passed background/criminal record check |
| Insurance | Public liability & professional indemnity |
Questions to Ask When the Locksmith Arrives
- "Can I see your ID?"
- "Are you the person I spoke to on the phone?"
- "What is your assessment of the lock?"
- "What are my options and their costs?"
- "Will you provide a written receipt?"
