Accessibility Statement
Our commitment to making LockSafe UK accessible to everyone
Our Commitment
LockSafe UK is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Accessibility Features
Visual Accessibility
- • High contrast colour schemes
- • Resizable text without loss of functionality
- • Alt text for all meaningful images
- • Clear visual focus indicators
Auditory Accessibility
- • No audio auto-play
- • Visual indicators for notifications
- • Text-based communication options
- • Email alternatives to phone calls
Motor Accessibility
- • Full keyboard navigation
- • Large clickable areas
- • No time-limited actions
- • Skip navigation links
Technical Accessibility
- • Compatible with screen readers
- • Semantic HTML structure
- • ARIA labels where appropriate
- • Responsive design for all devices
Known Issues
We are aware of the following accessibility issues and are working to resolve them:
- Some older PDF documents may not be fully accessible. We are working to update these.
- The signature pad feature may require alternative arrangements for some users.
- Some third-party embedded content may have accessibility limitations beyond our control.
Alternative Formats
If you need information from our website in a different format, we can provide:
- • Large print documents
- • Audio descriptions
- • Easy-read versions
- • Phone support for booking
- • Email support
- • British Sign Language interpreter (by arrangement)
Improving Your Experience
You can adjust your browser and device settings to improve your experience:
Browser Adjustments
- Zoom: Use Ctrl/Cmd + Plus to increase text and image size
- High Contrast: Enable high contrast mode in your system settings
- Screen Reader: Our site works with NVDA, JAWS, VoiceOver, and TalkBack
- Keyboard Navigation: Use Tab to move between elements, Enter to select
Accessibility Feedback
We welcome your feedback on the accessibility of LockSafe UK. Please let us know if you encounter accessibility barriers:
We aim to respond to accessibility feedback within 2 working days.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you can contact:
Equality Advisory Support Service (EASS)
The EASS can advise on discrimination issues and help resolve complaints.
www.equalityadvisoryservice.comTechnical Information:
- This website is built using modern, accessible web technologies
- We test with multiple screen readers and browsers
- We conduct regular accessibility audits
This statement was prepared on March 2026 and was last reviewed on March 2026.